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Serviceleistungen

Reklamationen & QM

Qualitätsmanagement: kontinuierlicher Lernprozess

Industrielle Montage WEBER

Bei der Projektabwicklung und in der Kundenbetreuung kann es zu Missverständnissen und Fehlern kommen. Dann ist es unsere Aufgabe, im Sinne der Prozessoptimierung und des Qualitätsmanagements die Ursachen zu eruieren. In einigen Fällen können spätere Reklamationen verhindert werden, indem frühzeitig Absprachen zwischen unseren Kunden und den WEBER-Service-Mitarbeitern getroffen werden. Im „Fall der Fälle“ analysieren wir umfassend, welche Fehlerquellen es gab und wie diese künftig ausgeschlossen werden können.

Ihre Verbindung, wenn es mal nicht läuft

Georg Jurosch
Leiter Qualitaetsmanagement / Head of Quality Management

    Hiermit stimme ich den Datenschutz-Bestimmungen zu. Mir ist bekannt, dass ich jederzeit meine Zustimmung unter info@bntgmbh.de widerrufen und somit die Löschung der Daten veranlassen kann. Die von Ihnen überlassenen Daten werden ausschließlich im Rahmen Ihrer Kontakt-Aufnahme verwendet.

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