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Servicios

Consulta tecnica

Internet ofrece esta definición: “El servicio de atención al cliente es un servicio diseñado para hacer más agradable el uso del producto por parte del cliente”. Aunque no es errónea, nuestra forma de entender el servicio de atención al cliente va mucho más allá. Análisis, consultoría, pruebas de viabilidad, por un lado; implantación, formación, mantenimiento, por otro; sin fisuras, integral y competente. Y, por tanto, una contribución esencial para optimizar los procesos y hacerlos más eficientes en el cliente y, al mismo tiempo, aliviar los presupuestos a medio y largo plazo. Llámelo “agradable”: para nosotros es un incentivo para nuestra comprensión integral del servicio al cliente.

A la demanda
Servicio a distancia
Operaciones in situ
Asistencia telefónica
Asesoramiento sobre optimización de procesos

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    Contacto técnico (si es diferente)

    Ubicación de la máquina (si es diferente)

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    Consulta tecnica

    E. support@weber-online.com

    Es más rápido si tiene a mano su número de máquina o directamente sus números de artículo.

    Contacto general

    WEBER Schraubautomaten GmbH­
    Hans-Urmiller-Ring 56­
    82515 Wolfratshausen, Deutschland­
    T. +49 8171 406-0­
    E. info@weber-online.com­

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