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Services

Réclamations et gestion de la qualité

Gestion de la qualité : un processus d’apprentissage continu

Montage industriel WEBER

Lors du déroulement d’un projet et du suivi des clients, il peut arriver que des malentendus et des erreurs se produisent. Il est alors de notre devoir d’en déterminer les causes dans le cadre de l’optimisation des processus et de la gestion de la qualité. Dans certains cas, il est possible d’éviter des réclamations ultérieures en mettant en place très tôt des accords entre nos clients et les collaborateurs du service WEBER. Dans le “cas des cas”, nous analysons de manière exhaustive les sources d’erreur et la manière de les exclure à l’avenir.

Réclamation

Votre lien en cas de problème

Georg Jurosch
Responsable du Management de la Qualité / Head of Quality Management
P. +49 8171 406 0
E. info@weber-online.com

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